WANT RECOMMENDATIONS, TIPS, BOOKING, ADVICE AND MORE? HOL YEAH!

Hi -
I Made a booking via the sun about 4 weeks ago and received the confirmation from them. I'm yet to receive a confirmation email from the park despite me ringing up 4 separate times now asking for one. I need to make changes to the booking and pay off the rest of the amount and just have no way to do this as the log in they've given me doesn't work either!
Starting to doubt the booking even exists -
Any ideas?
Thanks

I'd also like to know i have been trying to book since yesterday and it's coming up with a server error and won't load the book now page 😕

Hi, we have been told we can change our holiday  to a different date  its a family matter  and we are prepared to pay a extra fee but its a big No , after 10 years of travelling with them it will be the last  , poor customer service, last year our mobile home was dirty and smelly not even a apologie its a complete joke, thanks a lot you have made our planned holiday a complete nightmare with both the sun holiday and eurocamp  they just want the cash and nothing else  try to be human i even i was prepared to sent them a doctor report for that  . Thats the reason why is so   cheap because you dont have any guarantee or a good customer service who can answer you properly its always  No  we are a normal family who save all year to get a break try to understand people cant afford  another holiday just like that especially for a urgent matter i will understand if it was for a wrong date or other none urgent reason but come on its important i am so annoyed with you, 10 years and thats how you treat your customers  things are getting worse with you and Eurocamp  time move on  or stop advertising a cheap no so cheap holidays to peoples.

Hi, under the terms and conditions nothing can be done by the Sun
However if you contact the holiday company direct as soon as possible, you could ask if it's possible for them to help

Hi all please be very careful when buying Holidays on Isle of Wight!!! I booked my holiday in July - I paid £86 for Friday- Monday weekend. What was my surprise Ferry between June/July and August are not on offer. Now for ferry only I have to pay around £ 150!!!