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I'm SUCH AN IDIOT

jodenice

I'm SUCH AN IDIOT
« on: January 14, 2019, 05:53:57 pm »
Hi, I wonder I you can help me. I’m such an idiot!
I’ve booked a sun holiday at the Valley Farm park in Clacton as we enjoyed our stay there last year – did it about about 10 mins ago.  But what I didn’t think about was that this year my daughter is at school.  She won’t have broken up by then and I can’t take her out of school early as I’m a single working parent and any time I do take needs to be during her actual holidays or its extra childcare which I can’t afford.

I’m nearly in tears – I can’t afford to lose the money, even though it isn’t much by other peoples standards.  What is the likelihood of a new date being found for us do you think? 
I’d originally booked for 15th July for 4 nights but she doesn’t break up until the 24th july, do I ust need to accept we’ve lost the cash and no holiday this year?  I’m so angry with myself. 

Thanks

Jo


essex boy

Re: I'm SUCH AN IDIOT
« Reply #1 on: January 14, 2019, 10:42:48 pm »
So sorry but there's a strict no cancellation policy as agreed with the terms and conditions
If it was during School times I'd say call the site direct to see if they can help, but to change a non school holiday date to a summer date that has sold out of Sun dates would be expensive

The cash is lost unfortunately, but if you wish to rebook Suffolk and Norfolk is still available
My guess is that's it's Pontins Pakefield, you would need to pay for half board ( which is paid at a later date directly to the park) but service charge and entertainment passes are free

My family have been there, accommodation is a basic chalet, but food is nice and entertainment great 
« Last Edit: January 14, 2019, 10:58:36 pm by essex boy »

jodenice

Re: I'm SUCH AN IDIOT
« Reply #2 on: January 15, 2019, 01:11:42 pm »
So sorry but there's a strict no cancellation policy as agreed with the terms and conditions
If it was during School times I'd say call the site direct to see if they can help, but to change a non school holiday date to a summer date that has sold out of Sun dates would be expensive

The cash is lost unfortunately, but if you wish to rebook Suffolk and Norfolk is still available
My guess is that's it's Pontins Pakefield, you would need to pay for half board ( which is paid at a later date directly to the park) but service charge and entertainment passes are free

My family have been there, accommodation is a basic chalet, but food is nice and entertainment great

Ah such a shame, I haven't got any more money to rebook anything.  Gutted.

Thanks anyway.

Mazzie

Re: I'm SUCH AN IDIOT
« Reply #3 on: January 24, 2019, 02:13:20 pm »
So sorry but there's a strict no cancellation policy as agreed with the terms and conditions
If it was during School times I'd say call the site direct to see if they can help, but to change a non school holiday date to a summer date that has sold out of Sun dates would be expensive

The cash is lost unfortunately, but if you wish to rebook Suffolk and Norfolk is still available
My guess is that's it's Pontins Pakefield, you would need to pay for half board ( which is paid at a later date directly to the park) but service charge and entertainment passes are free

My family have been there, accommodation is a basic chalet, but food is nice and entertainment great

Am I right in thinking.... She could perhaps advertise the holiday on eBay as it gets warmer and possibly get a bit more to pay the name changes??

SUN HELPLINE: 0844 543 9745 Lines are open Monday to Friday 9am to 5pm
« Last Edit: January 24, 2019, 02:17:03 pm by Maria Watters »

essex boy

Re: I'm SUCH AN IDIOT
« Reply #4 on: January 26, 2019, 09:30:15 am »
Only people whose names are on your holiday booking form are permitted to occupy the holiday home allocated

This is to stop people buying cheap holidays and selling them on purely for financial reasons

Could be worth phoning the site direct and asking about the cost of name changes to see if it's worth selling or giving the holiday to family members or friends

 

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