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Price Guarantee

Danielkg

Price Guarantee
« on: January 26, 2019, 06:21:25 pm »
I have found my holiday cheaper booking direct. I have submitted this using the website but heard nothing. The helpline does not open until 21st Feb but terms say need to raise cheaper price within 28 days of booking. Well this will be well gone by 21st Feb. Anybody know a better way of raising this issue?

essex boy

Re: Price Guarantee
« Reply #1 on: January 27, 2019, 07:49:18 pm »
Is it still cheaper taking into consideration the terms and conditions?

PRICE GUARANTEE

The price of your Holiday from £9.50, with service charge, entertainment/clubroom passes and any peak date supplement added, will be the best price available for the same holiday at your chosen holiday park and holiday date in the same accommodation type. If you find it cheaper and advise us within 28 days of making your holiday application, once we have verified that the comparative cost is cheaper, we’ll refund you the difference plus £10. This price guarantee applies to bookings where a maximum of four people share a holiday home and pay for service charge, entertainment/ clubroom passes and any peak date supplement. The price comparison does not include any online booking fee and does not apply where optional extras are purchased such as bed linen, half board option, holiday home upgrades or to bookings where more than four people share a holiday home. Please contact the Hols from £9.50 helpline within 28 days of applying should you find your confirmed holiday on offer at a cheaper price.

Danielkg

Re: Price Guarantee
« Reply #2 on: January 28, 2019, 08:27:47 pm »
Yes. My holiday was £116 with The Sun. £89 direct with Haven for a better caravan.

essex boy

Re: Price Guarantee
« Reply #3 on: January 29, 2019, 09:34:27 am »
You can contact the Sun Holidays team directly Monday to Friday 9:00am until 17:00pm on 03445439745.

SteveA

Re: Price Guarantee
« Reply #4 on: April 08, 2019, 10:39:20 am »
Who is supposed to give the refund then making a Price Guarantee claim? The Sun phone line and holiday park company are pointing at each other in my case, which is a little frustrating.

essex boy

Re: Price Guarantee
« Reply #5 on: April 12, 2019, 05:19:53 am »
On my first post of this thread it has The Suns Price Guarantee
If you qualify for those in the terms and conditions The Sun has to pay
It says " WE'LL refund the difference plus £10

 

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