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Ferry Confirmation

bsmaff

Ferry Confirmation
« on: February 06, 2019, 03:12:30 pm »
When do you receive the Ferry booking confirmation.

Paid for holiday, paid the extras with the park.

But have yet to receive confirmation from Brittany Ferries for the actual travel.

Does anyone know when I should receive this?

essex boy

Re: Ferry Confirmation
« Reply #1 on: February 06, 2019, 04:43:13 pm »
If you haven't got it within 24 hours, and have checked your spam folder go to FAQ
Then see the part about resending the ferry confrontation email for CONTACT US

bsmaff

Re: Ferry Confirmation
« Reply #2 on: February 07, 2019, 02:34:46 pm »
Is there a number to call?

Created a ticket, but not had any response.
There is no way to contact them about from a contact us form, which doesn't seem to be answered.
Or provide information on when they might answer, except we will contact you shortly.

essex boy

Re: Ferry Confirmation
« Reply #3 on: February 07, 2019, 09:01:12 pm »
You could try calling Brittany Ferries on
tel:0330 159 7000

bsmaff

Re: Ferry Confirmation
« Reply #4 on: February 08, 2019, 09:27:01 am »
Thanks for your help Essex Boy.

I rung Brittany Ferries and they don't have any confirmation on the booking.
The women on the phone stated I should of received confirmation by now but my details were not on the system and have not been provided by the SUN.

They told me I need to contact the SUN as there is nothing they can do.

However the SUN are not responding at present to any tickets being sent to them, I was told there is currently lots of room available on the Ferries I booked, but it is really frustrating that the SUN do not answer any questions.

So it seems the Sun take your money and then wash their hands of any responsibility of supplying you with the actual tickets to go.
« Last Edit: February 08, 2019, 10:07:50 am by bsmaff »

essex boy

Re: Ferry Confirmation
« Reply #5 on: February 08, 2019, 11:34:31 am »
Glad it went some way to gaining more information
You can contact the Sun Holidays team directly Monday to Friday 9:00am until 17:00pm on 03445439745.

 

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